Sheet Music FAQs
How do I download sheet music or background tracks?
Find a step by step tutorial here: https://lilytopolskimusic.com/blog/how-do-i-download-sheet-music/
How do I get sheet music onto my iPad or Android tablet?
Find a step by step tutorial here: https://lilytopolskimusic.com/all-articles/how-do-i-get-sheet-music-onto-my-ipad-or-android-tablet/
Do you have sheet music for specific holidays or themes?
Yes! To find sheet music for the holiday or theme you are looking for, try browsing through our Holidays category or our Holiday Themes blog posts.
I can't find the song I'm looking for. What should I do?
If you can't find the song you're looking for, please, contact us! Requests for certain songs helps us to make them available, or maybe the sheet music you're looking for is being completed and will be available soon. We'll be happy to answer your questions!
Store FAQs
How do I download sheet music or background tracks?
Find a step by step tutorial here: https://lilytopolskimusic.com/blog/how-do-i-download-sheet-music/
How do I purchase a gift certificate?
To purchase and gift certificate, simply click the gift icon in the upper right hand corner of the page (or click here), fill out the information, add it to your cart, and checkout.
How do I redeem a gift certificate?
To redeem a gift certificate, follow the instructions on the "Redeem Gift Certificate" page found by clicking on the gift icon in the upper right hand corner of the page, and select "Redeem Gift Certificate".
Permissions FAQs
Can I use the background tracks to perform?
Yes! You may use background tracks to perform or to simply enjoy them at home.
Can I use the background tracks to record?
If you are wishing to use any background track for any recording purposes, we would appreciate if you first contact us so that we can work out all the details. Thank you!
Can I use your arrangement, video, or audio in my YouTube video?
Yes, you may feel free to use an arrangement, video, or audio in your YouTube video. We would really appreciate it if you give credit in the description to either LilyTopolskiMusic.com or our YouTube channel as the source. Thank you so much!
What if I have another question?
Feel free to reach out to us through our contact form! You can also browse our FAQ blog posts.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We accept returns for unopened merchandise, but we do not except returns on digital downloads. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.